Terms and Conditions — Use of hi17
What You Need to Know First

1 General Information

hi17 (hereinafter referred to as "the Platform" or "we") is an online gaming platform operating under an international gaming license. These Terms and Conditions constitute a legally binding agreement between hi17 and its users.

These terms apply to all hi17 services, games, payment methods, bonus offers, and any related activities. Browsing the website, creating an account, or using any service will be considered as having read, understood, and accepted these Terms and Conditions.

hi17 Operated for entertainment purposes only. We promote responsible gaming and encourage all users not to treat gaming as a source of income. Our support team is always here to help with any concerns.

• These Terms and Conditions are available in multiple languages.
• In the event of a linguistic dispute, the English version shall prevail.
• Hi17 reserves the right to modify these Terms and Conditions at any time.
• A notification will be sent to your registered email address when the terms are updated.

2 Account Register

hi17To open an account with us, you must meet the following requirements. Providing inaccurate or false information during registration may result in account termination.

• Age: Registrants must be 18 years of age or older.
• One Account: Each person may open one account only. Opening multiple accounts from the same IP address or device is strictly prohibited.
• Accurate Information: Your name, mobile number, and all other details must be accurate and up to date.
• Contact Information: A valid and verifiable mobile number must be provided.
• Password Protection: It is the user's responsibility to keep their account password confidential.

Hi17 may request proof of identity or address at any time for account verification. Failure to submit the required documents may result in a temporary account suspension.

3 Deposits and Withdrawals

hi17Deposits and withdrawals can be made easily via Mobile Banking, Nagad, and Rocket. All financial transactions are secured with SSL encryption.

• Minimum Deposit: BDT 500 (Five Hundred Taka).
• Minimum Withdrawal: BDT 500 (Five Hundred Taka).
• Withdrawal Process: Typically completed within 30 minutes to 24 hours.
• Payment Methods: Only mobile banking accounts registered in your own name may be used.
• Third Parties: Using another person's mobile banking account for transactions is prohibited.

hi17 Every withdrawal request is reviewed. If any suspicious activity is detected, the withdrawal may be temporarily delayed for security purposes, and additional verification may be required.

The required wagering must be completed before any bonus funds can be withdrawn. If a withdrawal is requested before the wagering requirement is met, the bonus balance may be deducted and only the original deposit amount returned.

4 Bonuses & Promotions

hi17A variety of bonuses and promotional offers are available. Each offer comes with its own terms and conditions that must be followed.

• Welcome Bonus: A bonus applies to new members on their first deposit. This bonus can only be claimed once.
• Wagering Requirements: A specified amount must be wagered to cash out a bonus (typically 15–30 times the bonus amount).
• Validity: Each bonus has a set expiry date; any unused bonus will be cancelled once it expires.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• Bonus Abuse: Attempting to manipulate the bonus system may result in account closure and balance forfeiture.

The terms for cashback and reload bonuses are provided separately with each offer. For referral bonuses, the referred person must open a new account and make a deposit.

5 Gaming Rules

hi17All games on use third-party certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased game outcomes.

• Each game has defined betting limits. The minimum and maximum bet amounts are displayed within the game.
• If a disconnection occurs during a game, hi17's server logs will be considered the final authority.
• If a technical issue affects the outcome of a game, hi17 reserves the right to void that round.
• In live games, the dealer's decision is final.
• Using any software or automation tools during gameplay is prohibited.

For Sports Betting, if an event is cancelled, the bet will be refunded. Odds offered in live betting are final and subject to change.

6 Prohibited Activities

The following activities hi17is strictly prohibited. If such activity is detected, the account will be immediately suspended and the balance may be forfeited.

• Creating or operating multiple accounts.
• Abusing the bonus system.
• Money laundering or transactions involving illicit funds.
• Attempting to hack gaming software.
• Colluding with other players to manipulate games.
• Operating an account under a false identity.
• Attempting to carry out a cyber attack against the platform.

7 Privacy and Data Protection

hi17 Your personal data is treated with the utmost importance. All information is collected, stored, and processed in accordance with our privacy policy.

• Your personal information will not be sold to third parties.
• Information may be disclosed to government authorities where required by law.
• All data is secured with 256-bit SSL encryption.
• You can view and update your personal information at any time.

For more details, visit our Privacy Policy Read.

8 Responsible Gaming

hi17 Believes in responsible gaming. Ensuring that gaming does not become a source of problems is one of our core commitments.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Loss Limit: Automatic session stop when a set loss limit is reached.
• Time Limit: Set a daily limit on how long you play.
• Self-Exclusion: You can temporarily or permanently close your account at any time if needed.

If you experience any gaming-related issues, please contact our support team. For more information, visit our Responsible Gaming View page.

9 Account Closure

hi17 reserves the right to temporarily or permanently suspend an account in the following circumstances:

• If evidence of a terms violation is found.
• Upon detection of suspicious financial activity.
• If false information is found on the account.
• Failure to cooperate with the verification process.
• Misusing bonuses.

Users may also request account closure at any time. Any remaining balance (provided withdrawal conditions have been met) will be returned before the account is closed.

10 Legal Matters

hi17 Operates under international gaming laws and regulations. In the event of any dispute regarding these terms, the laws under the jurisdiction of hi17's licensing authority shall apply.

• Hi17 is liable only within its own defined limits — hi17 is not responsible for direct or indirect losses.
• It is your responsibility to ensure that using gaming services is legal under the laws of your country.
• Hi17 reserves the right to partially or fully suspend its services at any time.
• If any part of these Terms and Conditions is found to be invalid, the remaining provisions will continue to be in effect.

11 Changes to Terms

hi17 reserves the right to update, modify, or amend these Terms & Conditions at any time. The following process will be followed when changes are made:

• For significant changes, a notification will be sent to your registered email or mobile number.
• The date and time of any changes will be clearly stated on this page.
• Continued use of the platform after changes have been made will be considered acceptance of the updated terms.
• If you object to the updated terms, you may request to close your account.

The most up-to-date terms are always available on this page. We recommend visiting this page regularly.